Customer relationship management

CRM helps you to deliver exceptional customer-service, increases customer-satisfaction, brings in potential customers and reduces service budgets.


CRM IS globally accepted BUSINESS solution

We at Spikeway are constantly there to attend customer grievance and provide the best CRM solutions to build and grow stronger relationships with your customers. This leads to customer satisfaction and loyalty thus enhancing your organization’s competitive position. This also escalates your organization’s reputation and profitability


SPIKEWAY CRM SERVICES

CUSTOM CRM DEVELOPMENT

Custom CRM Solution help businesses to manage the customer relationship task into well organized and automated way. Spillway provide customized online CRM solution in health, B2B,B2C, Property Investment sector.

ONLINE CRM INTEGRATION

We provide third party CRM like vTiger integration for the existing system to enhance the feature of web portal. Spikeway provide end to end integration with development of third party API of CRM.

CRM SUPPORT AND MAINTENANCE

Spikeway provide complete support and maintenance to existing CRM application. We provide resource to manage and automate your CRM application. Spikeway develop module as per the business need to keep you up to date.


yes your business need a CRM because it provide


Upgradation of legacy systems

It helps you to discard age-old legacy processes and manual effort so you can get on to a contemporary business.

Accelerated revenue generation

Increase in the number of leads, clinch more deals, raised number of sustained and satisfied customers and hence the business growth.

One-Point-Source

Single point storage for all customer information helps in accessing and keeping the personal and other relevant details up to date.


Gaining business insights

A business is dependent on the customers acquired, served and satisfied. Improved business insights help customer retention, attracting new customers and consequently business success.

Increasing productivity and efficiency

Our CRM services provides fingertip information on all essential aspects to be considered for more efficient productivity.

Lightweight, fully customizable CRM

Non-clumsy dashboard controls make your tedious and complex work tidier and simpler. Complete customization makes you stay ahead of your competitors in the market in an easy way.



WELCOME TO SPIKEWAY CRM ZONE

If you are using vtiger and sugar CRM, spikeway can help you to use sugar CRM and vTiger CRM better. We have experise and engineers to help you be successful with vTiger and Sugar CRM.

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vTIGER CRM INTEGRATION AND DEVELOPMENT

We at Spikeway, have partnered with vTiger CRM software. The vTiger CRM is a cloud software application that helps businesses to be more customer-centric in nature. It centralizes a database of customers along with all required customer details, thus providing easy access to contact information, internal records and documents, calendar events, contracts, various conversations and more. It has an extensive set of tools to build process and enable customers to flow evenly through marketing, sales and support processes.

vTiger CRM is affordable, help sales team to crack quick and better deals, have user-friendly email inboxes and appointment page tabs with expert approval as a surety. It is highly loved by our esteemed customers due to its great results.



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SUGAR CRM DEVELOPMENT

We provide online Sugar CRM Custom development. We provide custom-tailored experience for each business need. Rather than just the default installed CRM setup, we give you the truly CRM that will actually work for your business model.

Our Customer Relationship Management (CRM) implementation offers expert services and resource management to our clients such that they have quicker and improved decision making abilities to fulfill the requirements of their dynamic and continually evolving business



WE CAN DO INNOVATION IN VTIGER AND SUGAR CRM


Support

  • Vtiger CRM Maintenance
  • Sugar CRM Support and Maintenance
  • 99.9% uptime support
  • Cloud Server maintenance for CRM

Development

  • Vtiger Installation
  • Sugar CRM installation and development
  • Vtiger CRM Custom module and extension development
  • Sugar CRM Custom module and extension development

Existing Data Migration on CRM

  • Complete unbreckable bridge for migration
  • 100% data migration on Vtiger and Sugar CRM
  • Data generation

CRM on Cloud

  • Optimise server for especially for Vtiger/Sugar CRM
  •  Server management
  • Continous integration and continuous development

Vtiger / Sugar CRM upgradation

  • Upgrade to the latest release
  • System Testing

Third Party Integration

  • Integration with QuickBooks
  • Integration with google gsuit apps
  • Integration with Xero and so on..


feedback from our customer after CRM from spikeway


300%
Improvement in lead conversion rates.
42%
Revenue increase per sales person.
27%
Improvement in customer retention
23%
Decreased sales and marketing costs.


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Online CRM development and integration at spikeway

Customer Relationship Management is the practice of being attentive towards the requirements of individual customer relationships through systems and processes. Effective CRM practices are becoming an important strategy compulsive for businesses across every sector. It is a unique system of managing client and company relationship as it helps detect and solve the flaws altogether. It also enables companies to positively influence the customer experience to differentiate, innovate, and improvise business results. It is the most complete, integrated, and extensible customer experience solution accessible in the market.

Our Customer Relationship Management (CRM) implementation offers expert services and resource management to our clients such that they have quicker and improved decision making abilities to fulfill the requirements of their dynamic and continually evolving business.

The purpose and benefits of using CRM software are:

  • Active tracking and management of customer information.
  • Connecting your entire team from any device
  • Smartly capturing customer contact details
  • Simplifying repetitive tasks so ensure proper concentration on leads.
  • Delivering instant insights and recommendations.
  • Extending and customizing as the business grows.

100+ DELIVERED PROJECTS 10+ VERTICALS 5+ COUNTRIES

Since our inception, Spikeway associates are working hard and delivering high-quality custom backend development for web and mobile solutions to our customers worldwide.




LET’S GET STARTED YOUR PROJECT



 +91-8860279717
 sales@spikeway.com