B2B portal for spice industry AUSTRALIA

PRime kwality foods

PKF (as Prime Kwality Foods is popularly known) was in a quest to have a vast digital and online presence with a flawless B2B e-commerce platform. This is when the company approached Spikeway.Situated in Melbourne, Victoria, Australia, founded in the year 2006, Prime Kwality Foods is an established and prominent Importer/Wholesaler/Distributor of spices, pulses, fruit juice, health drinks, oil, flours, coffee/tea, papad (poppadom), and ready to eat snacks etc. from South Asia.



CHALLENGES

challanges-banner-pkf

Initially, all the procurements, processes, payments and other relevant business operations performed by Prime Kwality Foods were handled manually making the business cumbersome and prone to faults and errors. Moreover, they did not have a good internet presence thus narrowing the business reach.Thus to use their caliber to the fullest, to improve their efficiency, to expand their business and increase the number of customers, they required launching a B2B e-commerce platform for web service with an easy to do the business. This is when they approached Spikeway for assistance.

Lessen or eradicate the manual process wherever applicable

Inventory management, product categorizing

Real time inventory tracking

Online billing/invoicing

No ERP (Enterprise Resource Planning)

No CRM (Customer Relationship Management)

Integrating and synchronizing inventory between various ware houses

Lessen or eradicate the manual process wherever applicable

SOLUTION & STRATEGY

At the campaign kickoff, Spikeway developed a content-based dynamic website with proper listing and categorizing of all the products. The idea was to provide a one-stop source of information for potential buyer groups on deals available nearby, whether they are at their desk or on the go.
Succinctly, to sum things up, following solutions were suggested and delivered:

  • Inventory management, product categorizing
  • Lessen or eradicate the manual process wherever applicable
  • Real-time inventory tracking
  • Online billing/invoicing
  • Secured online payment system
  • ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management)
  • Integrating and synchronizing inventory between various warehouses

ODC TO HELP AND SUPPORT

Spikeway, as an Offshore Development Center (ODC) in India for Prime Kwality Foods, developed and implemented a Magento based online B2B system. XERO, a robust financial ERP system was also integrated with Magento for clear and offhand online accounting of the business.

CRM AND ERP DEVELOPMENT

Supplemental, beneficial and synchronizing features like integration of FAX system to Magento (for order placement), customized vTiger CRM (for sales, marketing, and support), AWS EC2 (Amazon Web Services Elastic Compute Cloud) were developed/implemented to enhance the company growth and smoothen the functionality in an effort-free method.

XERO INTEGRATION

Preceding to the valuable solutions provided by Spikeway, PKF were spending USD50 per 100 requests for invoicing. Thus, in addition, Spikeway developed an extension for Magento that could send an infinite request to Xero for just USD20 per month hence cutting the cost to a substantial amount.

RESULT

With Spikeway’s well planned and dedicated assistance, Prime Kwality Foods is now a more organized, systematic and composed company with a product-led e-commerce website and widespread market throughout Australia.

Constant improvements are observed in:

Overall performance and efficiency

Grown revenue

Reduced cost of operations

Improved ROI with speedy functionality

Increased business insights

Quality Assurance and security

Increased number of Customers

Satisfied long term customers


TECHNOLOGY


THANK YOU – WE APPRECIATE YOUR BUSINESS


Spikeway Team assigns a dedicated business analysis to understand the requirement and core objective in details before giving any solution. We like their friendly gesture and highly recommend them for future projects.

SUVITH RAVICHANDRA CEO – PRIMEKWALITYFOODS


LET’S GET STARTED YOUR PROJECT



 +91-8860279717
 sales@spikeway.com