MAINTENANCE AND SUPPORT

Spikeway provides maintenance and support services to ensure your business always run smoothly.


COMPREHENSIVE SERVICES AND SUPPORT

Services that we offer are designed to meet any or all the challenges or issues that you might face while upgrading or third-party integration.

OS and Server Migration

With the entry of various operating systems in the market, migration between them becomes an issue. Our maintenance and support specialists provide services that make this transition effortless.


Maintenance and Support

We have a team solely dedicated to overseeing technical glitches and backup requests. They also work towards anticipating threats from hackers and ensure that any unforeseen issues don’t arise.

Third-Party Solution Maintenance

Our team offers end-to-end solutions for your data center through cost effective third party maintenance. We are always trying to discover creative ways to extend technology budgets and still maintain great support.


Application Improvement

Our support team constantly analyzes every application, their performance, and any possible bugs. We also work out improvement plans to ensure better functionality of your business applications.

Task/Bug Tracking Systems

At Spikeway, we deploy task and bug tracking systems which can easily identify any defects or bugs in your application. Our team is continuously working on bettering features for your web experience while staying up to date with new technological developments.


Performance / Monitoring System

We constantly monitor your applications by installing customized monitoring solutions to prevent any server crashes or breakdowns.


THIRD PARTY SOLUTION MAINTENANCE

Spikeway covers the complete third-party takeover and maintenance process.

Service Level Agreement

Asset and knowledge transfer

Architecture & environment setup

Work execution

Verification and validation

Deployment

Review and continuous improvement


WHY CHOOSE SPIKEWAY

SEASONED TEAM

Our staff specializes in every section of web maintenance and support which makes it easy for us to solve even the most complex and unique set of problems in a shot span of time.

TECHNOLOGY EXPERTISE

As a best web development company, our staff is always up to date with new age revolutionary technology and its potential, which ensures durability and coherence to industry standards.




FULL CYCLE SERVICES

Spikeway’s web management services ensure complete assistance — from the rigorous scrutiny of your web page to an ever active maintenance team, we ease the pressure off you by reducing IT costs and getting the job done.


BUDGET FLEXIBILITY

We believe in providing excellent support and maintenance services for every budget. That is why we have an array of budget options for our services from which you can choose the most optimal one.



THIRD PARTY APPLICATION TAKEOVER PROCESS


HANDOVER

  • ToT between the company’s IT team and our engineers
  • Code construction review
  • Documentation review
  • Performance evaluation and result scrutiny

REMEDY ACTIVITIES

  • Immediate fixes
  • Performance adjustments
  • Restock missing documents
  • Long-term planning

MAINTENANCE/SUPPORT

  • Prompt online helpdesk
  • Efficient communication platform
  • Guarantee of no data loss
  • Convenient complaint tracker


SERVICES AND OPERATIONS

We give special account to the value of cooperation between development and operations when rendering support services. By establishing collaborative DevOps workflows and weaving Agile techniques into support operations, we help you operate and evolve your resilient software at scale and accelerate its release cycles, thus, boosting your RoI. Iflexion equips your business with an ability to easily embrace more changes and enjoy the following benefits of DevOps-oriented customer support:

  • Cross-functional team
  • Co-located Devs and Ops
  • Continuous delivery
  • Constant improvement
  • Smaller mean time to recovery


LET’S GET STARTED YOUR PROJECT



 +91-8860279717
 sales@spikeway.com